Our minimum advance booking for all apartments is two nights. This excludes Bank Holidays which are three nights and Christmas and New Year four nights.
Deposits required on booking:
Annex and Studio - £100
The View - £200
All deposits are required within 24 hours of your reservation in order to secure your booking. The balances for all apartments are due six weeks before the first day of your holiday. If the booking for any apartment is within six weeks, then payment would be required in full.
We reserve the right to treat your booking as cancelled by you if you fail to make the balance payment due to us in full and on time.
All bookings must be confirmed by email: email@example.com
Should you ever need to get in contact by post, our address is:
Ingleby House Holiday Apartments
Robin Hood's Bay
We will require a full postal address and contact number from you at the time of booking please.
Deposits and balance payments can be paid by BACS, details will be provided at the time of booking.
Arrival & Departure
Access to the apartment on the day of arrival is from 4pm onwards.
However, please speak with us as access can sometimes be earlier. As the hosts are not always on site, please let us know what time you will be arriving so we can welcome you.
We ask that the apartment (and the parking space if reserved) are vacated by 10.00am.
If You Cancel Your Booking...
If you need to cancel your booking, please contact us straight away and refer to our terms and conditions.
If We Cancel Your Booking...
In the unlikely event we need to cancel your booking due to an unforeseen circumstance, any deposits or balance payments made by you will be returned to you in full.